Free Google review check · no sign-up

How confidently do you answer your Google reviews? Check it in 10 seconds.

Enter your business and see your latest Google reviews in seconds, what is still open and what a ready-made Audienca reply looks like.

Free, no sign-up. We show you your latest Google reviews and what is still unanswered.
Audienca Reflection

Every inquiry. Psychologically answered to the point.

Audienca bundles reviews and messages from Google, Meta & co., reads what the person behind them needs, and replies in kind.

Start free→ Book a demo
No credit card Up and running in 2 minutes GDPR-ready · Hosted in Germany
Trusted by brands that talk to their customers every day
DrainMaster Triple S Texora Sense.AI.tion
Integrations

Every channel.One inbox.

No more tab juggling. Every channel in one inbox, answered from your company knowledge — and the approved reply goes straight back to the channel from here.

Google Business Profile
Google Business Profile
Reviews & replies
LIVE
Facebook
Facebook
Posts · Ads · Comments
LIVE
Instagram
Instagram
Posts · Ads · Comments
LIVE
TrustedShops
TrustedShops
Shop reviews · Trustmark
LIVE
Email inbox
Email inbox
Support mail · IMAP · SMTP
LIVE
Google Play
Google Play
App reviews & replies
LIVE
App Store
App Store
App reviews & replies
IN TESTING
Custom via API
Your own channels via REST & webhooks
ENTERPRISE
More channels on request (4)

These channels are not part of the standard scope. Talk to us and we'll sort out activation and timing for your account.

  • LinkedIn Pages
  • YouTube
  • eBay
  • eKomi
New: Model Context Protocol

Your reviews, right inside Claude.

Audienca is an MCP server with write access. Connect Claude, ChatGPT or Cursor: your assistant reads open reviews, drafts replies from your company knowledge, and once you have edited and approved them they appear on Google and Meta — without you switching windows.

  • Write access across 6 channels, while most MCP servers may only read
  • 51 tools for inquiries, analysis, projects, knowledge base and automation
  • OAuth with read and write kept apart, approval stays with you
Start free trial→ Set up in Claude Code

Included in every plan, trial included.

Terminal

claude mcp add \ --transport http audienca \ https://api.senseaition.com/audienca-api/mcp

Then run /mcp and sign in. The server advertises its tools itself.

How it works

From inquiry to theright reply, in 4 steps.

Audienca uses your past replies, your website and uploaded documents for brand-consistent answers in real time.

Audienca
Reflection
Home / Dashboard

Dashboard

Total↑ 52%
251
Inquiries
Reviews↑ 15%
15
Inquiries
Comments↑ 56%
235
Inquiries
Inquiries · last 30 daysLast 30 days
Step 1

Every channel in one place.

Whether it's a Google review, an Instagram DM or an email, Audienca collects it all in the same inbox automatically.

  • Google, Meta, Trusted Shops, email & more
  • Connect once, runs forever
  • Filters & categories instead of chaos
TwentyFive Engine

Same inquiry.Different person. Different reply.

Four different Marias, the same 2-star text. Audienca reads which one is writing and answers each one right.

Maria K. · Google Reviews ★★☆☆☆

“Shipping took 6 days and the packaging was damaged. Not what I had hoped for.”

What generic AI writes, the same for every Maria
Generic AI interchangeable
Dear Mrs. K., thank you for your feedback. We are sorry to hear that your order did not meet your expectations. We will look into your case and get back to you. Best regards, Your team.
38 words  ·  high cliché score  ·  no psychological profile
Audienca detects Maria's profile and picks the matching reply automatically
TwentyFive · Drive Maria wants pace and control
Maria, six days isn't okay. Tell us what makes this right: shipping cost back, express reshipment or a call from our service lead. You hear back today.
short, of service  ·  she decides  ·  Red · Drive
TwentyFive · Security Maria wants reliability and a clear process
Hi Maria, that wasn't in order. We're logging the case internally and passing it on to the carrier. If anything on the product itself is damaged, send us a quick photo and we'll figure out what fits. Next time it should run smoothly.
calm, process-clear  ·  no urgency  ·  Green · Security
TwentyFive · Recognition Maria wants to be taken seriously, not praised
Maria, from your point of view, what would the delivery have had to look like to count as well-done? We'll take your assessment as the benchmark and get back to you with what it changes.
factual, restrained  ·  open question  ·  Blue · Recognition
TwentyFive · Empathy Maria wants someone to feel it with her
Hi Maria, this frustrates me as I read it. Six days of waiting and then damaged packaging on top, that takes the anticipation out of the order. Would you tell us briefly what would make it feel right again? We're listening.
warm, authentic  ·  mirroring the feeling  ·  White · Empathy
In production · Early adopter

DrainMaster saves6 hours a week.

Hundreds of replies a month: once evening and weekend work, now it runs on the side at DrainMaster.

„

We were tired of generic “thanks for your feedback” replies. With Audienca every answer reads like I typed it myself, in a fraction of the time. Our Trusted Shops rating has been a steady 4.8 since.

Roman Kobosil
Roman Kobosil
Founder · DrainMaster

Disclosure: besides founding DrainMaster, Roman Kobosil is also an employee of sense.AI.tion. DrainMaster itself is an independent company with no corporate ties to sense.AI.tion and runs Audienca in production. We will add voices from external customers as soon as we have them.

−6h
per week on review management
94%
of suggestions sent without edits
4.8★
avg. Trusted Shops rating, held for 9 months
<15 min
avg. reply time on new reviews
Pricing

Simple. Fair.Transparent.

From €29/month, less than an hour of work. In return, every review gets a psychologically grounded reply.

🏆 30 days free for beta testers
See pricing→Book a demo
FAQ

Quick answers.

No. Onboarding runs entirely in chat: describe your business in a few sentences, and Audienca builds your project config, quality rules and brand tone automatically. Integrations are one-click OAuth (Google, Meta, Trusted Shops, etc.).
Per project, you choose. Default: Audienca generates, scores and stages replies for editing and approval (1-click send). Optional “Auto-pilot” for clear cases above a quality threshold. Critical cases stay in 4-eyes review.
Behind every review there is a person with their own needs. Audienca reads from the customer's words what they actually need right now: a fast fix, reliability, recognition, we-feeling, facts or simply understanding. Maria dropping two stars over “6 days shipping” wants pace and a clear next step, not a stock phrase, and also not a promise she never asked for. Tim with five stars wants appreciation and proximity. Audienca replies to each one the way they want to hear it, without committing to things that weren't requested. The model behind it is called TwentyFive, developed by Christoph Hofmański since the 1990s.
Upload to Resources (PDF, DOCX, MD, URLs). Audienca indexes the documents and cites them when generating replies. You can scope documents per project, category or label.
Audienca is GDPR-ready, hosted in Germany (Falkenstein/Vogtland), with an Art. 28 DPA. Response drafts are generated by an OpenAI language model; the transfer is covered by EU standard contractual clauses and a data processing addendum, and the transmitted data is not used to train the models. All customers work on the same platform, with data separated per account and project. For every inquiry it is logged who released a reply and whether the text was edited beforehand.
Yes, monthly cancellation, upgrade/downgrade any time. Billing is per processed inquiry, no hidden seat costs.

Send your first reply today.

Set up in two minutes. No credit card, no commitment. You try, we walk you through it.

Start free→ Book a demo
GDPR-ready
Hosted in Germany
Personal support